Developing Digital, Social, and Emotional Intelligence: How BFSI Leaders Can Capture the Full Potential of GenAI
In a 2023 survey by Harvard Business Publishing Corporate Learning of a subset of leaders from BFSI industries, 95% cited tech-savviness and digital adaptability as important leadership skills for meeting business needs.
Machine learning, robotic process automation, and other AI-driven technologies already have valuable applications in BFSI firms related to operational efficiency, enhanced fraud protection, improved risk management, and more personalized customer experiences. But enormous untapped potential remains, and the pressure to transform is intense.
How BFSI leaders can capture the full potential of GenAI? Download the perspective paper for further insights.
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